Refund policy
Returning Items Bought from Mind's Eye Comics.com
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, all items must be in their original condition; shrink-wrapped products must be unopened, apparel and accessories unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at orders@mindseyecomics.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. After your return is approved, we will issue a refund for the purchase price of the item plus any applicable taxes to your original form of payment for items returned. Shipping fees are not refunded. Items sent back to us without first requesting a return will not be accepted.
Unfortunately, we cannot accept returns on sale items or gift cards.
You can always contact us for any return question at orders@mindseyecomics.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The packing slip in your shipment has specific instructions for returns. We provide a pre-printed return label with our Returns Department Address.
If your packing slip is unavailable, please print out the Shipping Confirmation email you received after the item(s) shipped. Include that printout in the box, and write your Order Number on the outside of the box. Returns should be sent to:
Mind's Eye Comics
Returns Department
200 E Travelers TRL, # 105
Burnsville, MN 55337
Please Note: Your packing slip is not a prepaid label. You will be required to pay for return shipping. Shipping charges are non-refundable.
This policy applies to the following item types:
• Apparel
• Blu-Ray/DVDs
• Vinyl/CDs
• Toys/Models
• Board Games
For a list of items that cannot be returned, click here.
You can also bring the item and your packing slip or Shipping Confirmation e-mail to any Mind's Eye Comics store.
Please Note: Mind's Eye Comics.com returns made at the store, the store will provide a Mind's Eye Comics Gift Card or in-store credit.
Click here to look up your local store's contact information.
Returning Items Bought in Mind's Eye Comics Stores
To return an item within 14 days of purchase simply bring the item and your cash register receipt to your local Mind's Eye Comics store for a refund to your original form of payment. Please contact your local store for more details.
Please Note: Mind's Eye Comics Gift Purchases, the store will provide a Mind's Eye Comics Gift Card or in-store credit.
For more information about our store return policy, click here.
Returning Items with a Gift Receipt
A store credit or Mind's Eye Comics Gift Card will be issued for the purchase price of the item when a gift receipt is presented within 30 days of purchase.
If you are returning a gifted item that was purchased on mindseyecomics.com, the packing slip in your shipment has specific instructions for returns. We provide a pre-printed return label with our Returns Department Address.
Please Note: Your packing slip is not a prepaid label. You will be required to pay for return shipping. Shipping charges are non-refundable.
For more information about our store return policy, click here.